Student Appeals: A formal request for reconsideration of a college policy or procedure decision. In most cases, an appeal requires evidence of an extenuating circumstance.
Student Complaints: A written statement about dissatisfaction with an academic, discrimination or Title IX matter.
Extenuating Circumstance: An extenuating circumstance is an unforeseen, uncontrollable event such as a serious health condition, illness or injury; a traumatic event such as a natural disaster; divorce; sexual assault; criminal assault; a family emergency; employment changes such as military duty or orders; and mandated work schedule changes or involuntary lay-off/unemployment.
Issues that do not meet the definition of an extenuating circumstance include lack of transportation, roommate problems, incompatibility with faculty, difficult course load, dislike of a course or textbook concerns.
A student charged with Academic Misconduct can appeal the sanction by following the appeal process in the Student Code - Click on Student Code – SBTCE (State Board for Technical and Comprehensive Education) – Policy 3-2-106.1 – Student Code>Section IV B>Student Disciplinary Procedures>Academic Misconduct.
Students can withdraw from a class until the last day of the class.
Students are encouraged to speak with their instructor(s), academic advisor or navigator prior to making changes to their schedule. Reducing the number of hours attempted may have an impact on the student’s financial aid package or on the eligibility requirements of certain scholarships.
Please see your instructor, advisor or navigator for assistance with a late withdrawal. After consultation students can access the Late Withdrawal form.
Financial Aid Appeals
Financial Aid Probation Ineligible
A student with a financial aid ineligible status can submit an appeal for review by the TTC Appeal Committee. Click Academic and Financial Aid Appeals for instructions and deadlines about the appeal process and requirements for providing required documentation.
Federal regulations limit the availability of Federal Title IV aid for students with unusual enrollment patterns at multiple institutions. Students in this situation receive notification about enrollment history on the Student Aid Report (SAR). TTC’s Financial Aid office must review all transcripts from previously attended colleges to assess overall academic progress. Go to my.tridenttech.edu > Financial Life > My Financial Aid.
SC LIFE Scholarship
A SC LIFE Scholarship recipient who did not meet academic requirements to continue receiving the LIFE Scholarship because of an extenuating circumstance may file an appeal by the annual deadline directly to the South Carolina Commission on Higher Education or call 1-877-349-7183 to request an appeal packet. Students appealing continuance of the LIFE Scholarship must mail their completed appeal to South Carolina Commission on Higher Education, 1333 Main St, STE 200, Columbia, SC 29201 or fax to 803-737-2297.
Special Circumstances for Financial Aid Awards
A student who experiences a change in their financial status can request consideration for financial aid award adjustments when special circumstances occur that change the financial information provided on the Free Application for Federal Student Aid (FAFSA). Examples include layoffs and wage/hour reductions, costly medical situations, changes in dependent status, or losing a home to foreclosure. Contact the TTC Financial Aid office for details at 843-574-6110.
A student’s residency classification occurs during the admission process. To appeal residency classification, submit the required Residency Appeal form to the Admissions office at any campus or fax to 843-574-6483 or mail to Admissions Office, Thornley Campus at the TTC mailing address below.
South Carolina Tax Commission Debt Collection
The South Carolina Department of Revenue supports state agencies by collecting on outstanding accounts through the garnishment of state individual income tax refunds. Annually during Fall Semester, TTC’s Finance department mails a letter to all TTC students with delinquent balances about the tax garnishment program. The letter includes instructions for students to appeal in writing by U.S. mail to the college’s hearing officer within the 30-day deadline stated in the notification letter.
A student placed on a disciplinary sanction for student misconduct may appeal the sanction and request a hearing by filing a written appeal within the timeline outlined in the SC Technical Colleges Student Code – SBTCE Procedure 3-2-106.1.
A student may appeal a decision of transfer credit not awarded by submitting a course syllabus and/or other pertinent documentation to the appropriate academic department that is responsible for teaching the course at TTC. If the department head denies the student’s request, the student has the right to appeal to the academic dean.
Extenuating Circumstances – Non-Academic ONLY
To appeal a TTC policy or procedure due to an extenuating circumstance as described above, complete the Student Services Policy Appeal for Extenuating Circumstances form with relevant documentation and submit via the online form.
A student with a concern about a grade, the availability of textbooks, course content, the classroom environment or instructor should follow the Academic Complaint process in the TTC Student Handbook by submitting the Academic Complaint form to the academic dean responsible for the course or fax to 843-574-6789.
A student with a complaint about alleged discrimination on the basis of age, gender, race, color, national or ethnic origin, religion, marital status, veteran status, disability or pregnancy, submit the Student Services - Discrimination Complaint form. You may submit your form to the Student Discrimination Complaint Coordinator, fax it to 843-574-6812 or call 843-574-6135.
General Student Complaint
A student with a complaint that is NOT about a course/class, faculty member, discrimination type, sexual harassment or sexual misconduct, may submit the General Student Complaint Form. You may be prompted to log in to your my.tridenttech.edu portal.
Title IX Complaint
A student with a complaint about any aspects of sexual violence, sex/gender harassment, sexual discrimination or sexual misconduct contact by email to the Title IX Coordinator, or call 843-574-6649.
To submit a completed complaint form by U.S. mail:
Trident Technical College
Attention: (Complaint type; academic complaint – include academic dean)
P.O. Box 118067
Charleston, South Carolina 29423-8067