Planned IT Systems Outage – Friday, Oct. 23

The college will experience a planned IT systems outage beginning at noon on Friday, Oct. 23, as part of the Bldg. 920 Data Center UPS Replacement Project. The outage is expected to continue into the evening.

While the power shutdown will be limited to the data center, the outage will affect several IT systems across all campuses.

The following services will be unavailable:

  • Colleague
  • Self-service
  • Online payment
  • Navigate registration
  • Etrieve forms
  • Portal (my.tridenttech.edu)
  • Physical campus phones
  • Public course search
  • Internet access at all campuses

The following services will remain available:

  • D2L
  • Microsoft 365 services, including email, Teams and SharePoint
  • Webex calling on internet-connected devices, such as computers and mobile phones

Employees and students are encouraged to plan accordingly and complete any necessary work in affected systems before noon on Oct. 23. Thank you for your patience as this work is completed to improve the college's infrastructure.