Network Systems Management

Associate in Applied Science in Network Systems Management

60 Credit Hours

The Network Systems Management program prepares students for entry-level or higher positions as help desk and PC support, network administrators, network managers, network designers, network engineers, system administrators, routing and switching specialists, Linux/UNIX system administrators or network security specialists. Students have the option of acquiring a set of basic skills in a number of information technology disciplines or focusing in one discipline (for example, Cisco, Cloud, Linux or Microsoft System Administration) to acquire the higher-level skill sets of a specialist in one or more of these concentrations. With six career paths, students can design the degree program which best fits their job requirements or their own goals and ambitions. Most courses help students prepare for an individual IT vendor or vendor-neutral certification exam. The Network Systems Management Department is an academy partner with Cisco, Microsoft, VMware, CompTIA, NetApp, Linux Red Hat, and Amazon Web Services (AWS).

General Education Core Requirements

ECO 210	Macroeconomics	3
Lec: 3 Lab: 0 Credit:3 This course covers the study of fundamental principles and policies of a modern economy including markets and prices, national income accounting, cycles, employment theory and fiscal policy, banking and monetary controls, and the government’s role in economic decisions and growth.Learn More Prerequisites MAT 155 or MAT 101 or appropriate placement

ENG 101	English Composition I	3
Lec: 3 Lab: 0 Credit:3 This course is a study of composition in conjunction with appropriate literary selections, with frequent theme assignments to reinforce effective writing. It also reviews standard usage and presents basic research techniques.Learn More Prerequisites RWR 100 with a minimum grade of C or appropriate placement

IDS 109	First Year Experience Seminar	3
Lec: 3 Lab: 0 Credit:3 This course introduces students to interdisciplinary thinking, academic integrity and the philosophy of the liberal arts and sciences education. Students develop skills to be academically successful: connecting to campus resources, improving information literacy and practicing integrative learning.Learn More Prerequisites RWR 100 (or equivalent) with a minimum grade of C or appropriate placement scores.

MAT 110	College Algebra	3
Lec: 3 Lab: 0 Credit:3 This course includes the following topics: polynomial, rational, logarithmic and exponential functions; inequalities; systems of equations and inequalities; matrices; determinants; and solutions of higher degree polynomials.Learn More Prerequisites MAT 102 with a minimum grade of C
or
MAT 120	Probability and Statistics	3
Lec: 3 Lab: 0 Credit:3 This course includes introductory probability and statistics, including organization of data, sample space concepts, random variables, counting problems, binomial and normal distributions, central limit theorem, confidence intervals and test of hypothesis for large and small samples, type I and type II errors, linear regression, and correlation.Learn More
or
MAT 155	Contemporary Mathematics	3
Lec: 3 Lab: 0 Credit:3 This course includes techniques and applications of the following topics: properties of and operations with real numbers, elementary algebra, consumer mathematics, applied geometry, measurement, graph sketching, interpretations and descriptive statistics.Learn More Prerequisites MAT 033 or appropriate placement

REQ HUM

Select from Humanities

Total:

Major Requirements

CPT 180	Shell Scripting	3
Lec: 3 Lab: 0 Credit:3 This course is a study of shell scripting and emphasizes the designing, coding, and testing of scripts. This course will cover shell scripting from both the command line and the Graphical User Interface.Learn More Prerequisites MAT 032 and CPT 114 or CPT 167 or IST 165 or IST 190

CPT 209	Computer Systems Management	3
Lec: 3 Lab: 0 Credit:3 This course examines the methods and procedures used in maintaining microcomputer systems. Topics include hardware and software installation, configuration, operations and troubleshooting. This course examines the interaction of people, systems and computers. Strategic management issues unique to the information technology environment are discussed. Specialties include remote support technician, help desk technician, call center technician specialist, representative, depot technician and bench technician. Emphasis will be placed on computer design, operating systems, internetworking of devices and general information security concepts. This course will cover learning objectives associated with the CompTIA A+ certification exam. Emphasis will be placed on individual hardware components, BIOS, firmware, troubleshooting computer design, operating systems, internetworking of devices and general information security concepts.Learn More

IST 165	Implementing and Administering Windows Directory Services	3
Lec: 3 Lab: 0 Credit:3 This course is a study of directory services covering the planning, design, installation, configuration and administration of a network directory structure. This course covers the objectives of the associated Microsoft certification exam.Learn More Prerequisites IST 166

IST 166	Network Fundamentals	3
Lec: 3 Lab: 0 Credit:3 This course is a study of local area networking concepts through discussions on connectivity, communications and other networking fundamentals. The course is designed to prepare the student to be successful in completing industry network fundamental certification exams. This course covers the content included in the CompTIA Network + certification exam.Learn More

IST 190	Linux Essentials	3
Lec: 3 Lab: 0 Credit:3 This course provides students with the fundamental knowledge and concepts of the Linux operating system, including command line functions, file systems, user and group administration, process management, text editors, and network applications. This course helps students prepare for the CompTIA Linux+ certification exam.Learn More

IST 198	Cloud Essentials	3
Lec: 3 Lab: 0 Credit:3 This course is a study of Cloud computing as a framework for providing network access to shared computing resources including storage, network, server and virtualization infrastructures.Learn More Prerequisites IST 166 or IST 190

IST 201	Cisco Internetworking Concepts	3
Lec: 3 Lab: 0 Credit:3 This course is a study of current and emerging computer networking technology. Topics include safety, networking, network terminology and protocols, network standards, LANs, WANs, OSI model, cabling tools, Cisco routers, router programming, star topology, IP addressing, and network standards. This helps prepare students for the Cisco Certified Network Associate (CCNA) credential.Learn More Prerequisites IST 166

IST 202	Cisco Router Configuration	3
Lec: 3 Lab: 0 Credit:3 This course is a study of LANs, WANs, OSI model, Ethernet, token ring, FDDI, TCP/IP protocol, dynamic routing, and the network administrator’s role and function. This helps prepare students for the Cisco Certified Network Associate (CCNA) credential.Learn More Prerequisites IST 201

IST 253	LAN Service and Support	3
Lec: 3 Lab: 0 Credit:3 This course focuses on installing, maintaining and troubleshooting local area networks in a lab environment. This course covers an introduction to virtualization technologies and vendors including VMware, Microsoft and Citrix.Learn More

IST 260	Network Design	3
Lec: 3 Lab: 0 Credit:3 This course is a study of the processes and techniques required to identify the most attractive design solution of a telecommunications network combining creativity, rigorous discipline, analysis, and synthesis while emphasizing the solution in terms of cost and performance.Learn More Prerequisites IST 165 and IST 166 and IST 190 and IST 202

IST 293	IT and Data Assurance I	3
Lec: 3 Lab: 0 Credit:3 This course introduces the basics of network security. Topics covered will include network vulnerabilities and threats, security planning, security technology, network security organization, as well as legal and ethical issues related to network security. This course will provide coverage of the objectives associated with the CompTIA Security+ certification.Learn More

IST 298	Advanced Cloud Computing	3
Lec: 3 Lab: 0 Credit:3 This course covers advanced concepts of cloud computing. Topics include how to implement, administer and troubleshoot private and public cloud services, delivery models, virtualization infrastructures, storage and networks.Learn More Prerequisites IST 198

MGT 270	Managerial Communication	3
Lec: 3 Lab: 0 Credit:3 This course is a study of the skills used to create a climate for effective communication in the decision making and problem-solving process.Learn More

Total:

Electives

Select two courses from the following.

Cisco Network Administration Career Path Electives

IST 203	Advanced Cisco Router Configuration	3
Lec: 3 Lab: 0 Credit:3 This course is a study of configuring Cisco routers. This helps prepare students for the Cisco Certified Network Associate (CCNA) credential.Learn More Prerequisites IST 202

IST 204	Cisco Troubleshooting	3
Lec: 3 Lab: 0 Credit:3 This course is a study of troubleshooting network problems. This helps prepare students for the Cisco Certified Network Associate (CCNA) credential.Learn More Prerequisites IST 203

IST 206	Cisco Remote Access	3
Lec: 3 Lab: 0 Credit:3 This course is a study of building a remote access network to interconnect central sites to branch offices and home office/telecommuters, control access to the central site and maximize bandwidth utilization over the remote links. This course provides an in-depth understanding of network infrastructure security. This include configuring Hardware Firewalls, Virtual Private Network (VPN) tunnels, protecting Layer-2 switchports, Implementing intrusion prevention, and network device authentication authorization, and accounting.Learn More Prerequisites IST 202

Enterprise Network Administrator Path Electives

CPT 282	Information Systems Security	3
Lec: 3 Lab: 0 Credit:3 This course is the study of the protection of information and equipment in computer systems. Topics include all aspects of systems protection, including physical security, hardware, software and communications security. Students will learn about risk assessment, business continuity planning, privacy and regulatory compliance. Addresses technical, legal and ethical issues.Learn More

IST 164	Implementing Windows Network Infrastructure Services	3
Lec: 3 Lab: 0 Credit:3 This course is a study of the fundamentals of installing, configuring and utilizing Windows networking services while exploring techniques used to design, create and implement secure communications across the networks, which may consist of multiple vendors. Emphasis is also provided on support of remote users and central management concepts. This course covers the objectives of the associated Microsoft certification.Learn More Prerequisites IST 165

IST 191	Linux System Administration	3
Lec: 3 Lab: 0 Credit:3 This course provides students with the skills necessary to administer a Linux system, including hardware/software configuration, user and group administration, Linux network configuration, and file system management. This course helps students prepare for the RedHat Certified Systems Administrator (RHCSA) certification exam.Learn More Prerequisites IST 190

Linux System Administration Career Path Electives

IST 191	Linux System Administration	3
Lec: 3 Lab: 0 Credit:3 This course provides students with the skills necessary to administer a Linux system, including hardware/software configuration, user and group administration, Linux network configuration, and file system management. This course helps students prepare for the RedHat Certified Systems Administrator (RHCSA) certification exam.Learn More Prerequisites IST 190

IST 192	Linux Network Applications	3
Lec: 3 Lab: 0 Credit:3 This course provides students with the skills necessary to deploy and administer the core networking services in a Linux system, such as Apache Web Server, Samba File Server, BIND Domain Name Service, NFS and others. This course helps students prepare for the RedHat Certified Engineer (RHCE) certification exam.Learn More Prerequisites IST 191

Virtualization and Cloud Computing Career Path Electives

CPT 180	Shell Scripting	3
Lec: 3 Lab: 0 Credit:3 This course is a study of shell scripting and emphasizes the designing, coding, and testing of scripts. This course will cover shell scripting from both the command line and the Graphical User Interface.Learn More Prerequisites MAT 032 and CPT 114 or CPT 167 or IST 165 or IST 190

CPT 298	Introduction to Software as a Service (SaaS)	3
Lec: 3 Lab: 0 Credit:3 This course introduces Software as a Service (SaaS) as it pertains to cloud computing technologies. Topics include installing various environment configurations on multiple computing system platforms and developing and deploying software applications in a cloud environment.Learn More Prerequisites CPT 180 and

IST 250	Network Management	3
Lec: 3 Lab: 0 Credit:3 This course is a study of planning, organizing and controlling telecommunication functions for the potential telecommunications manager. It emphasizes current situations and techniques. This course covers the VMware virtualization objectives associated with the VMware Certified Professional (VCP) certification exam.Learn More Prerequisites IST 253

IST 253	LAN Service and Support	3
Lec: 3 Lab: 0 Credit:3 This course focuses on installing, maintaining and troubleshooting local area networks in a lab environment. This course covers an introduction to virtualization technologies and vendors including VMware, Microsoft and Citrix.Learn More

IST 298	Advanced Cloud Computing	3
Lec: 3 Lab: 0 Credit:3 This course covers advanced concepts of cloud computing. Topics include how to implement, administer and troubleshoot private and public cloud services, delivery models, virtualization infrastructures, storage and networks.Learn More Prerequisites IST 198

Work Experience and Internship Career Path Electives

CWE	Cooperative Work Experience	*	*
Lec: 0 Lab: * Credit:* Credit for Cooperative Work Experience is available in various programs and for 1-4 credits. Students can participate in CWE more than once for credit. Contact your academic advisor to discuss prerequisites and enrollment approvals. * Credits are awarded based on the number of contact hours students work, based on a 1:5 credit-to-contact ratio.Learn More

IST 286	Technical Support Internship I	3
Lec: 0 Lab: 9 Credit:3 This course is an entry-level technical support/help desk internship. Students intern at the college’s help desk and provide support to faculty and staff. Students will participate in weekly evaluation sessions of calls and solutions.Learn More Prerequisites CPT 209 and IST 165 and departmental approval

IST 287	Technical Support Internship II	3
Lec: 0 Lab: 9 Credit:3 This course is an intermediate-level technical support/help desk internship. Students intern at the college’s help desk and provide support to faculty and staff. The student prepares a portfolio for submission.Learn More Prerequisites IST 286 and departmental approval

*Up to six credit hours

Other Electives

CPT 162	Introduction to Web Page Publishing	3
Lec: 3 Lab: 0 Credit:3 This course is a study of the fundamentals of web page design and implementation.Learn More Prerequisites MAT 033 or MAT 101 or MAT 102 or MAT 110 or MAT 155

CPT 172	Microcomputer Database	3
Lec: 3 Lab: 0 Credit:3 This course introduces microcomputer database concepts, including generating reports from databases and creating, maintaining and modifying databases using Microsoft Access.Learn More Prerequisites MAT 033 or MAT 101 or MAT 102 or MAT 110 or MAT 155

CPT 242	Database	3
Lec: 3 Lab: 0 Credit:3 This course introduces database models and the fundamentals of database design. Topics include database structure, database processing and application programs that access a database. Upon completion of this course the student will be able to 1) demonstrate the fundamental skills needed to successfully design and implement a database, 2) demonstrate a thorough understanding of database concepts and technologies, and 3) be able to use and understand SQL commands.Learn More

IST 164	Implementing Windows Network Infrastructure Services	3
Lec: 3 Lab: 0 Credit:3 This course is a study of the fundamentals of installing, configuring and utilizing Windows networking services while exploring techniques used to design, create and implement secure communications across the networks, which may consist of multiple vendors. Emphasis is also provided on support of remote users and central management concepts. This course covers the objectives of the associated Microsoft certification.Learn More Prerequisites IST 165

IST 206	Cisco Remote Access	3
Lec: 3 Lab: 0 Credit:3 This course is a study of building a remote access network to interconnect central sites to branch offices and home office/telecommuters, control access to the central site and maximize bandwidth utilization over the remote links. This course provides an in-depth understanding of network infrastructure security. This include configuring Hardware Firewalls, Virtual Private Network (VPN) tunnels, protecting Layer-2 switchports, Implementing intrusion prevention, and network device authentication authorization, and accounting.Learn More Prerequisites IST 202

MKT 130	Customer Service Principles	3
Lec: 3 Lab: 0 Credit:3 This course is a study of the importance of customer service satisfaction and the functions of various customer relations systems.Learn More

Total:

Admission Requirements

Admission into this program requires proof of high school graduation (or GED) and qualifying placement levels.