Academic Programs > Navy College Program > NCPDLP - General Business (Customer Service)
NCPDLP - General Business (Customer Service)

Associate in Applied Science
Customer Service
Credit Requirements: 69 Semester Credit Hours

The General Business/Customer Service career path prepares students for careers in service-related industries, including the fundamentals of customer service and the makeup of service businesses. Students will study customer relationship management, process standards, measurement systems and the importance of human assets in a firm's internal network along with the philosophy of customer service.


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