Are you stagnating in your current position? Would you like to become more upwardly mobile in your company or organization? This course doesn't guarantee you a promotion or a raise but it does supply you with some real and proven tactics to use in your strategy to get ahead.  Materials included

Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This course remedies that with plain-spoken language and practical examples that show managers protocol and procedures to follow in order to stay out of court. Topics include termination preparation (don't wing it), documentation, progressive discipline and behavior improvement. (HRCI recertification credit submitted) Materials included

Leading and managing a diverse work force can definitely be challenging. A one-size-fits-all leadership style simply doesn't work. This course explores the differences/commonalities among the four generations currently in the workplace. Learn how to adapt your management style as needed and understand the role technology plays in working with different generations. The four step M.E.E.T. model is introduced, which helps participants learn to recognize, respond to and resolve situations arising from generational differences. (HRCI recertification credit submitted) Materials included

It's one thing to talk about diversity and fairness in the workplace; it’s another to grapple with issues day-to-day, face-to-face. The F.A.I.R. approach (Feedback, Assistance, Inclusion and Respect) equips employees at every level to broaden their definition of diversity and build positive, productive relationships. Powerful scenarios demonstrate what to say and do when cultural differences impact jobs and working relationships. Learn how to recognize that diversity is different from EEO or Affirmative Action; describe the importance and impact that diversity has on the overall productivity of the organization; define what it means to be culturally competent and use that awareness to be more effective; and identify and implement the four elements of the F.A.I.R. approach. (HRCI recertification credit submitted) Materials included

Learn how you can work and live at your peak performance, just like successful athletes and leaders. The strategies and skills practiced by athletes are similar to those required to be a leader at work. Learn the key strategies of self-management, perspective, initiative, networking, followership, leadership with a small "l," organizational savvy, teamwork, and show and tell. This course uses Robert Kelley’s book, How to be a Star at Work.

Providing performance feedback and communicating expectations are not always easy, but they are critical parts of a supervisor’s job. Performance management should not be a one-time-a-year event but a continuous process throughout the year. Master the coaching and counseling skills that make it easier to provide feedback and handle difficult HR situations. Materials included

Learn the skills and techniques to become a successful and proactive coach in the workplace and at home. Coaching is an effective strategy used to communicate, educate and train employees. Proactive coaching leads to improved discussions, higher levels of efficiency and productivity, and increased trust, respect and loyalty, all of which directly affect the bottom line.