General Business

Associate in Business
Customer Service Career Path
Credit Requirements: 69 Semester Credit Hours

The General Business program prepares students for careers in the administration of specialized business areas. Students may choose career paths in e-Commerce, International Business, Marketing/Customer Service or Small Business/Entrepreneurship.

Recommended Sequence of Courses

First Semester - Fall

 

Introduction to Business

3

 

Introduction to Computers

3

 or

Basic Computer Concepts

3

 

English Composition I

3

 

Customer Service Principles

3

Total 12

Second Semester - Spring

 

Accounting Principles I

3

Macroeconomics

3

 

Leadership Development

3

 

Principles of Management

3

 

Marketing

3

Total 15

Third Semester - Summer

Principles of Finance

3

* or

Microeconomics

3

 

Business Law I

3

 

Introduction to e-Commerce in Business

3

Probability and Statistics

3

 or

Contemporary Mathematics

3

 

Retailing

3

Total 15

Fourth Semester - Fall

 

Personal Finance

3

 

Business Ethics

3

 

Sales Principles

3

 

Consumer Behavior

3

 

Introduction to Quality Assurance

3

 or

Management Decision Making

3

Total 15

Fifth Semester - Spring

 

Microcomputer Database

3

 

Advertising

3

 

Public Speaking

3

 or

Interpersonal Communication

3

 

ELE GBM   Select one course from Customer Service
  Electives

3


Total 12

*Course has at least one prerequisite.