The Emergency Alert System (EAS) includes the following notification components:
- EAS Mobile: Text and/or voice messages sent to cell/home phones and mobile devices. (Students/employees must register to receive messages. See directions below.)
- EAS Email: Email alerts sent to email accounts. (Students/employees must register to have emails sent to their personal email accounts. See directions below. TTC email addresses are automatically registered.)
- EAS Campus: Audible and/or text alerts sent to campus telephones and computer screens located in classrooms, hallways and offices.
- EAS Web: Alerts posted on TTC’s website, TTC's Facebook page, TTC's Twitter account and on TTC’s portal page.
- EAS InfoLine: Recorded message alerts accessed by calling 843-574-6262, ext. 9091 (students) or 9092 (employees). A toll-free InfoLine, 877-869-7736, is activated when conditions warrant.
- EAS Media: Alerts sent to local media outlets (radio, television, newspaper).
Important Emergency Alert Registration Information
You must register with the TTC Emergency Alert System to receive timely notification of campus emergencies. The quickest notification method is a text message, so you are strongly encouraged to provide a number for a text (SMS) capable device. You can update your contact information and change notification methods at any time.
Students and Employees:
- Navigate to the Emergency Alert System login page.
- NOTE: The first time you access the Emergency Alert System, you must reset your password by using the “Forgot your password?” link. See detailed instructions on how to reset your password below.
- Log in to the Emergency Alert System using your username (TTC email address) and your password.
- Review or update your contact information.
There is no charge to subscribe to the Emergency Alert System, but your cell phone provider may charge a fee for delivery of text messages based on your calling/data plan. This is an optional service that will only be used to advise you of potential, developing or existing critical emergencies. Read the Frequently Asked Questions for more information about this service.
How to reset your Emergency Alert System password
- Navigate to the Emergency Alert System login page.
- Click on the “Forgot your password?” link.
- Provide your TTC email address when asked for your Rave username. You will receive an email with the link to reset your password.
- Access the reset password page using the provided link.
- Create a new password following these requirements:
-
- at least eight characters long
- at least one upper case letter
- at least one lower case letter
- at least one digit
- at least one special character
- Log in to the Emergency Alert System using the newly created password.
EAS Mobile and Email Frequently Asked Questions
Who can sign up for the EAS Mobile and EAS Email message options?
EAS Mobile and Email are available to current students as well as full- and part-time employees and adjunct faculty.
Will the college or my cell phone company charge me for text message alerts?
There is no charge to sign up to receive text message alerts. Your service provider may charge a fee for delivery of messages based on your current calling/data plan.
What will the alert system messages tell me?
Message alerts will provide the type of emergency and indicate possible action.
Can I include long distance phone numbers?
Telephone numbers in the United States are accepted. The system will not accommodate international numbers.
Can I register more than one mobile device or e-mail address?
You can enter up to three different phone numbers (one voice and two text) and one additional email address (emails will automatically be sent to your my.tridenttech.edu TTC email address) as your alert profiles.
What if my mobile device is not set up to receive text messages?
If your mobile device is not set up to receive text messages, then you cannot participate in the text message system. Contact your cell phone provider if you are interested in receiving text messages. Some pre-paid cell phones cannot be registered due to limitations of the providers’ service.
What if I don’t have a cell phone or mobile device?
The text message system is one of several ways in which the college will attempt to contact students, employees and the public in the event of an emergency. See the Emergency Alert System components listed at the top of this page for other communication methods.
What if my phone number or email address changes?
If you change your cell number, return to the registration page and update your profile information.
Can I change the information in my Emergency Messaging Profile?
You can easily change/remove phone numbers and/or email addresses on the Emergency Alert System login page.